SUPPORT
Frequently asked questions.
Everything about shipping, returns, sizing, fabrics and the club.
What is WayCheer's shipping policy?
We offer complimentary shipping on orders over $150. Standard shipping rates apply below that threshold. Orders are processed and shipped promptly from our fulfillment partner.
What is the return policy?
We accept returns on unworn items within 30 days of delivery. Items must be in original condition with tags attached. Contact us through waycheer.com to start a return.
How does WayCheer sizing run?
Our pieces are designed with a relaxed, considered fit. Tees and crewnecks run true to size; hoodies and sweatpants are cut slightly roomy. If you are between sizes, we recommend sizing down for a closer fit.
What fabrics does WayCheer use?
We work with heavyweight cotton fleece and premium jerseys selected for softness, structure and durability. Every fabric is chosen to hold its shape wash after wash.
How often does WayCheer drop new products?
We release in small, considered runs rather than on a fixed calendar. Join the newsletter to get 10% off your first order and early access to every drop.
What is the WayCheer Club?
The WayCheer Club is our community: weekly sunrise walks, a quarterly printed journal of member stories, and 48-hour early access to every drop.
How do I care for my WayCheer pieces?
Machine wash cold with like colors, then tumble dry low or line dry. Avoid bleach. Following these steps keeps heavyweight fleece soft and colors true.